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Nordic Comfort Products AS has the day-to-day responsibility for the processing of personal data. It is voluntary for those who visit the websites to provide personal information in connection with services, such as receiving newsletters. The basis for treatment is the consent of the individual, unless otherwise specified.

Gurusoft is a data processor and is our supplier for development and maintenance of the website/online store. Information collected in connection of the website is stored on separate servers operated by the provider. Only Gurusoft has access to the information collected. A separate data processor agreement between Nordic comfort products As and Gurusoft regulates what information the supplier has access to and how it is to be processed.

Privacy and cookies

When you visit our website, your browser will download cookies. These are small text files that exchange between your browser and our website and are used to make the website work as well as possible. As a web user, you can choose to find the storage and use of cookies.

We collect information from the cookies for analysis purposes so that we can improve the experience and provide you with more relevant content on the website. If you as a user don’t want your visitor data to be recorded with Google Analytics opt-out browser extension: note that this will also apply to all websites that use Google Analytics, and not just ours.

We also use cookies to best target content and ads to your needs and preferences (remarketing). Ads can appear on Facebook and the Google ad network. You can control which ads appear on the Google and Facebook networks. You can find Google’s ad settings here: and information on adjusting your Facebook ad settings here:

If you have agreed to receive electronic communications and marketing, we may send you such inquires based on the consent you have given. You can withdraw your consent at any time through the unsubscribe link in our newsletter or by contacting our customer center (

Cookies on our website

Gurusoft AS provides the e-commerceplatform /cloudservice Gurusoft E-commerc for our website and is responsible for technical development, operation and maintenance. Gurusoft uses the following two cookies for the website to work: JSESSIONID: this is a “session cookie” that is removed from your computer/mobile when you close the browser. This cookie has a reference ID for a session file contains non-personal data.

Required for the anonymous user to have their own shopping cart, favorites, etc. The session file is deleted automatically after the user has closed the browser or been inactive, and is thus not saved permanently. Only system administrators have access to these sessions files. LISTVIEW: cookie is used for the system to remember the types of product lists a user has selected, two possible values: list og grid display. Stores no personal data.

In addition, we have chosen to include the following cookies in our website: Google analytics

Used for analysis purposes so that we can make the website better. No personally identifiable information is sent to Google Analytics. Ifm. Of e-commerce tracking a transaction ID is sent. We have turned on the “ananymixelP” feature so that your IP address is not stored with Google.

utma, _utmb, _utmc, _utmz , _ga, _gid, OTZ, _gat_UA-56477836-4, _gmp_ga_test, UULE, DV  – Cookies which is used for analysis and improvement of website. Collects data on the first visit and counts the number of visits. Used to separate sessions and users.

Other cookies from Google

AID, NID, SID, _gac_UA-56477836-4, _gac_UA-26633560-1 – Cookies from Google/Google ad services cookies: provides you with relevant ads on external sites. Link between using the device and visiting our website with your Google account /user. Apisid, nid, hsid, sid, ssid, consent. Ogp, OGPC, SIDCC, 1P_JAR, sapisid – used to store user preferences and information on pages that have Google maps integrated. Gtm_debug, Gtm_auth, Gtm_preview – used for testing and debugging Google Tag Manager.

DoubleClick /Google

DoubleClick cookies deliver ads on external websites and register the delivery of advertising. Cookies are also used to identify age, gender and interest.

DSIS; IDE – ads seen, interaction with ads and behavior on NCP’s websites. _dc_gtm_UA-26633560-1 – uses to identify the user by age, gender or interest through DoubleClick – Google Tag Manager.


A Facebook pixel has been installed on the pixel allows us to adapt information and marketing based on usage patterns to users on the website. All data is confidential and cannot be linked to an individual and will be deleted after 180 days. Xs , c_user, datr, s, act, wd, presence, fr, Js_ver, sb_, m_pixel_ratio cookies used to deliver ads on Facebook, as well as analyze and record delivery of advertising. Identifies login activity related to Facebook accounts and browser.

Add this

_atuvc, _atssc – Cookies used by AddThis social sharing tool to ensure users sees an updated number if they share a page and return before the cache is updated. No data will be sent back to AddThis.

Security Certificate (SSL)

Its safe to visit this site and our site has a security certificate that verifies the site’s identity and ensures that all communications are encrypted. We use a recognized safty certificate from leading player Commfides.

The purpose of encryption is to ensure secure data communication between server (our website) and client (your browser). This includes a digital certificate that will prove that the site and its sender are genuine.

Personal information

Personal information collected and processed for registered users in this online store is:

Contact information such as name, addresses, e-mail address and telephone number. Passwords are stored one-way encrypted purchase transctions / orders with delivery information, chosen shipping and payment method (not paymentinformation such as creditcard info) e-mail communication such as order confirmations, offers and system messeges other information such as username, password, language, shopping cart, shopping lists and favorites.

Gurusoft as a provider of the cloud service collects and uses traffic information, such as browser type and IP address, and stores this for a limited period. These logs / data are not extracted and used in other contexts. The purpose of this storage is:

To detect and prevent security threats to provide stable and fast cloud services to able to investigate and track any fraud attempts or malicious actions against the cloud service.

Personal information to ERP system

We are currently transferring the following information from this website to our business system (ERP) for registered users: contact information such as name, addresses, e-mail address and telephone number. For unregistered users: delivery information, such as address, e-mail address and/or telephone number purchase transaction, chosen shipping and payment method (not payment information such as credit card info).

If Gurusoft on behalf of the Customer transfers personal information to systems outside Gurusoft’s environment that are integrated with the cloud service, for example the costomer’s business system (ERP). Gurusoft has no responsibility for the processing of personal information in an external system.

Access to personal information

Registered users will find personal information that we have stored in the online store / website under “My page” after logging in. Questions regarding personal information can be directed to:

Deletion of personal information

Your information will not be shared with a third party. If you want to delete yourself as a customer, send us an email on and enter your email address. We will send you a confirmation of deletion.

We are required to store order information in connection with accounting, fee handling and any warranty /return handling. This history is deleted after ten years. We also store the IP address used when ordering for security reasons.

System page – personal information, GDPR and DO NOT TRACK.

We have system page with information from Gurusoft as a data processor and software supplier. On that page, you can, among other things, activate the DO NOT TRACK cookie to avoid tracking.

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